Consumer Health Information Survey Non-active Survey
RESOURCES AND SERVICES
11. How important is providing patient and consumer health information resources and services to your hospital’s overall effectiveness? Please check only one response.
This is critically important to fulfilling our mission and we are doing it. This is critical and something we should be doing but are not. This is not critical but something we are currently doing. This is not critical and something we do not do.
12. Please indicate the extent to which you agree or disagree with the following statements regarding the provision of patient and consumer health information resources and services at your hospital.
Strongly Agree: The provision of patient and consumer health information resources and services clearly and substantially leads to this outcome. Agree: The provision of patient and consumer health information resources and services leads to this outcome to a moderate degree. Neither Agree nor Disagree:I do not agree nor disagree that the provision of patient and consumer health information resources and services leads to this outcome. Disagree:The provision of patient and consumer health information resources and services will most likely not lead to this outcome. Strongly Disagree:The provision of patient and consumer health information resources and services clearly does not lead to this outcome. The provision of patient and consumer health information resources and services leads to: Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Increased patient satisfaction Improved health outcomes Increased service quality Decreased patient anxiety Improved patient and provider communication Increased patient compliance with treatment Increased patient participation in decision making Decreased medical error Other (Please describe)
Strongly Agree: The provision of patient and consumer health information resources and services clearly and substantially leads to this outcome. Agree: The provision of patient and consumer health information resources and services leads to this outcome to a moderate degree. Neither Agree nor Disagree:I do not agree nor disagree that the provision of patient and consumer health information resources and services leads to this outcome. Disagree:The provision of patient and consumer health information resources and services will most likely not lead to this outcome. Strongly Disagree:The provision of patient and consumer health information resources and services clearly does not lead to this outcome.
The provision of patient and consumer health information resources and services leads to:
13. How does your hospital provide patients and consumers with health information resources and services? Please check all that apply.
Through a hospital library that serves both health professionals and patients/consumers Through a consumer library or resource center separate from our hospital library that serves health professionals Through our hospital Web site We do not provide centralized patient and consumer health information services at this time Other (please specify) Don't Know
