Consumer Health Information Survey
Non-active Survey

HEALTH INFORMATION LITERACY

The Medical Library Association defines health information literacy as the ability to recognize a health information need; identify likely information sources; assess the quality of the information; and understand and use the information to make informed health care decisions.

25. Please indicate the extent to which you agree or disagree with the following statements regarding approaches to improving health information literacy in your hospital.

Strongly Agree:  This approach will clearly and substantially improve health information literacy.
Agree:  This approach will moderately improve health information literacy.
Neither Agree nor Disagree: I do not agree nor disagree that this approach will improve health information literacy.
Disagree: This approach will most likely not improve health information literacy.
Strongly Disagree:  This approach will clearly not improve health information literacy.

My hospital can improve health information literacy through the following approaches: 
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Raise awareness throughout the hospital about health information literacy’s impact on patient care
Train staff to recognize and respond appropriately to patient and consumer health information literacy challenges
Become more knowledgeable about health information literacy barriers within the community my hospital serves
Improve hospital staff’s written and oral communication skills in order to better assist patients and consumers
Offer consumer health information resources and services to inform patients and consumers about their health
Other (Please describe)        

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